Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Tonbridge

Tonbridge

Tonbridge is a market town located in English county of Kent. Its traditional spelling was Tunbridge. According to 2015, the population of Tonbridge was 40,336. It is situated on River Medway that is near about 4 miles north of Royal Tunbridge Wells. Tonbridge is located 12 miles south west of Maidstone and 29 miles south-east of London. Tonbridge belongs to the central borough of Mailing and Tonbridge.

Governance

Tonbridge is the county of Kent. Lowy covered near about area of following parishes of Tonbridge, Rural Tonbridge, Hadlow, Southborough and Hildenborough. Different administration of Lowy continued until the 14th century. After it was regarded similarly as another various county. Local government reforms Tonbridge in 1894. Southborough became urban districts and remaining area became part of Tonbridge Rural District. In 1974 this town had been part of local government district of Malling and Tonbridge. Later divided into seven local government wards of Higham, Judd, Medway, Cage Green, Castle, Trench and Vauxhall. These wards have 15 of 53 seats of Malling Borough and Tonbridge council. According to November 2007, all 15 seats were held by the Conservative party. Tonbridge and Malling Borough Council handles local services like refuse collection, recreation and council housing. Kent County Council handles social services, trading standards and education in Tonbridge. Both committees are involved in road maintenance and town planning. Tonbridge is also a parliamentary constituency of Malling and Tonbridge. It is currently represented in Parliament by Thomas Tugendhat of Conservative Party.

Education

In 1553 Tonbridge School was founded by Sir Andrew Judde. It is a major independent school for boys which is located in the centre of the town. Most of the boys there are boarders and live in school’s houses that are close to the school. Various Grammar Schools was in Tonbridge including Judd School, Weald of Kent and Weald of Kent Grammar School and Tonbridge Grammar School for girls. Secondary schools of Tonbridge includes Tonbridge Grammar School for Maths and ICT, Weald of Kent Grammar School for Girls a special school for languages and Science, Judd School for Music with English and now Science with Maths and much more. Tonbridge has many primary schools that include Hilden Grange School, Long Mead Community Primary School, Slade Primary School and much more.